← All policies

Terms of Service

Effective: July 11, 2026 · Last updated: July 11, 2026

Welcome to TUG ("TUG," "we," "us," "our") — a game and entertainment web app at tug.today, operated by the operator of tug.today, a sole proprietor based in Arizona, USA. By opening TUG, picking a side, spending Pulls, watching a rewarded ad, or otherwise using TUG, you agree to these Terms and to our Privacy Policy. If you don't agree, please don't use TUG. Please read Coins (Pulls), No warranties, Limitation of liability, and Governing law carefully — they affect your rights.

1. What TUG is

TUG is a game and entertainment product. You pick a side in a rivalry and spend Pulls to move a live bar toward your side, across daily rounds and longer "wars," shown on public boards. The outcome is decided by collective effort, not by chance — the side that pulls hardest, together, wins. There are no prizes, no winnings, no payouts, and no cash value of any kind. Winning is bragging rights and cosmetic status. TUG is not a lottery, raffle, sweepstakes, betting/wagering service, or any form of gambling, and it is not an investment. It is for personal, non-commercial entertainment only.

2. Who can use TUG

You must be at least 13 years old (or older if your country sets a higher minimum age for online services). TUG is not directed to children under 13, and we do not knowingly collect their data. If you are under 18, use TUG only with a parent or guardian's permission, and only they may make a purchase. If you buy, you confirm you are legally able to enter this agreement and are using a payment method you're authorized to use.

3. Coins (Pulls)

Pulls (⚡) are a limited, personal, revocable license to use a game feature. They are not money and not property. You agree that:

  • No cash value. Pulls are not money, currency, credit, tokens, or a stored-value balance. They can't be exchanged for money; we will never pay you money for them.
  • Consumable. When you spend a Pull, it is used up and gone. It does not return if your side loses, the round resets, or you change your mind.
  • Non-transferable. You may not sell, trade, gift, transfer, or share Pulls, or buy/sell them outside TUG. Any attempt is void.
  • Non-refundable once delivered or spent, except where the law requires otherwise. Paid packs are governed by our Refund & Purchase Policy.
  • Not redeemable for cash, prizes, goods, or anything of value, inside or outside TUG.
  • We may adjust or remove Pulls. We may grant, change, expire, withhold, or take back Pulls, packs, prices, rewards, and caps — including Pulls from fraud, chargebacks, bugs, or abuse. Because Pulls have no cash value, such changes don't entitle you to compensation, except where law requires.

4. Getting Pulls

You may get free daily Pulls (a courtesy, not a promise), earn Pulls by watching a rewarded ad up to a daily cap, and — once card payments are enabled — buy a fixed pack. Purchases are not live yet; Pulls are currently simulated and no real charge is made. When live, payments are handled by Stripe; we never see or store your full card number. Pulls are delivered to your wallet immediately after payment. All purchases are subject to the Refund & Purchase Policy.

5. Fair play & acceptable use

TUG works because real people pull for their side. You agree not to: use bots, scripts, automation, macros, or emulators; create fake identities, manipulate the anonymous device ID, or use multiple devices/accounts to distort results or farm rewards; commit payment fraud or abuse chargebacks; exploit bugs instead of reporting them; interfere with, overload, scrape, or reverse-engineer TUG (except where law forbids the restriction); use TUG unlawfully or to harass, threaten, defame, or infringe others; or resell or commercially exploit TUG or Pulls. If we believe you broke these rules, we may remove or reverse Pulls, block access, and take any reasonable protective step, with or without notice.

6. Independent fan game & trademarks

TUG is an independent fan game. It is not affiliated with, sponsored by, or endorsed by any team, league, brand, country, or person referenced. All names, logos, and trademarks belong to their owners and are used only to identify the sides of a rivalry. Rights-holders with concerns: support@tug.today.

7. Changes to TUG

TUG is a live, evolving game. We may add, change, suspend, or discontinue any part — rivalries, rounds, wars, boards, rewards, Pulls, prices, features — at any time. We may change these Terms; material changes update the "Last updated" date with in-app notice where reasonable. Continuing to use TUG means you accept the change. Because Pulls have no cash value, we're not required to compensate you if TUG, a feature, or the Pulls system changes or ends, except where law requires.

8. No warranties

TUG is provided "as is" and "as available," with all faults, without warranties of any kind, express, implied, or statutory, to the fullest extent permitted by law — including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranty of uninterrupted, secure, or error-free operation. We don't warrant that results, boards, Pulls, or rewards will always be available, correct, or preserved. Some places don't allow these exclusions, so parts may not apply to you.

9. Limitation of liability

To the fullest extent permitted by law, TUG and its operator will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, data, goodwill, Pulls, results, or standing, even if warned. Our total liability for all claims will not exceed the greater of (a) the amount you actually paid us in the 12 months before the event, or (b) US $100. No claim over lost, changed, or removed Pulls entitles you to more than the actual money (if any) you paid for those Pulls. Nothing here limits liability that can't be limited by law (for example, death or personal injury from negligence, or fraud). Some places don't allow these limits, so parts may not apply to you.

10. Your responsibility for misuse (indemnity)

To the extent permitted by law, you agree to cover and hold harmless TUG and its operator from reasonable claims, losses, and costs (including reasonable legal fees) arising from your misuse of TUG, your breach of these Terms, or your violation of law or others' rights. This doesn't apply to consumers where local mandatory law forbids it.

11. Suspension & termination

You can stop anytime and clear your local data (which resets your anonymous identity and in-app Pulls). We may suspend, limit, or end your access at any time — including for breach, suspected fraud or abuse, or to protect TUG and other players — with notice where reasonable and lawful. On termination, Pulls are forfeited and have no cash value. Sections that by nature survive (3, 6, 8, 9, 10, 12) continue to apply.

12. Governing law & disputes

Please try us first: email support@tug.today and give us at least 30 days to resolve it informally. These Terms and any dispute are governed by the laws of the State of Arizona, USA and applicable US federal law, without regard to conflict-of-laws rules. Except where prohibited, disputes will be brought in the state or federal courts in Maricopa County, Arizona, and you consent to their jurisdiction; either party may still use small-claims court. If you are a consumer, nothing here removes the mandatory rights or home-court access your local law gives you (EEA/UK consumers in particular).

13. General

These Terms, the Privacy Policy, and (once live) the Refund & Purchase Policy are the entire agreement about the game. If any part is unenforceable, the rest stays in effect. Our not enforcing a right is not a waiver. You may not transfer your rights; we may transfer ours. We're not liable for events beyond our reasonable control. Questions: support@tug.today.

Terms of Service · TUG is an independent fan game. No prizes. No payouts. No cash value.